Jim Tesorero

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Articles

Recent activity by Jim Tesorero Recent activity Votes
  • Internal Viewing Only

    Test article for Internal viewing only

  • Authentication Options

    Overview & Set Up The Authentication page indicates how your audience will access the streaming server library. We only require restricted access to the library by IP address. Please provide your S...

  • Appearance

    Customize the Content Catalog Under Appearance Settings, you may modify the look and feel of the Content Catalog. When you change the appearance, click Preview Site to see how it looks.   Add a Sit...

  • ConTent Manager

    The Content Manager provides you with license information as well as the ability to export title details and watch links. Following is an overview of the information available to Administrators:  ...

  • Returns

    Q: How do I return an item I no longer want? A: Please open a ticket through one of our channels (message, email or phone) and our team can provide you with step by step instructions for returning ...

  • Password Reset

        Question How Can I reset my password?      Answer Please open up a chat with the message bot and they will provide step by step instructions for resetting your password. Please have your email ...

  • Refund's

    For any refund request please submit a ticket via any of our support channels:   Talk Messaging Email Bot Please have your Order # ready to ensure a smooth refund process. 

  • Payment methods

    Jim's Golf Emporium is happy to accept the following payment methods for all purchases:   Credit Card (American Express, Visa, MasterCard & Discover) Paypal  Bitcoin Cash* (Only available for in-s...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...